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© WTC Games 2026

Privacy Policy

This Privacy Policy describes what information our website collects, how it is used, and how it is protected. Information that we request from the user or that becomes available to us through additional services may only be used in accordance with this policy.

General Provisions

  • WholeTechCreative LTD ("WTC Games", "we", "us", or "our") operates the website wtc-games.com (the "Site"). We respect your privacy and are committed to protecting the personal data we hold about you. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over it.
  • This policy applies only to our online activities and to visitors of our Site. It does not apply to any information collected offline or through channels other than this Site.
  • If you have any questions about this policy or about how we handle your data, contact us at info@wtc-games.com.

Data Controller

  • The data controller responsible for your personal data is: WholeTechCreative LTD Kemp House, 152 to 160 City Road, London EC1V 2NX, United Kingdom. Email: info@wtc-games.com
  • As a UK company we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where we process the personal data of individuals located in the European Economic Area, we also act in accordance with the EU GDPR.

Information we collect

We keep the data we collect to a minimum. Depending on how you use the Site, this may include the following.

  • Information you give us directly. If you contact us through our contact form or by email, we receive the information you choose to provide. This typically includes your name, email address, the contents of your message, and any attachments or project details you send us.
  • Information collected automatically (log files). Like most websites, our hosting provider records standard log data when you visit. This may include your IP address, browser type, internet service provider, date and time of access, and the pages you view. This data is used to keep the Site secure and running, and is not used to personally identify you.
  • Analytics data. We use analytics tools, such as Google Analytics, to understand how visitors use the Site so we can improve it. These tools use cookies and similar technologies to collect information such as the pages you visit, how long you stay, and the approximate region you are visiting from. Where required by law, we only place analytics cookies after you have given your consent through our cookie banner.

We do not run advertising networks on this Site, and we do not sell your personal data to anyone.

How we use your information

We use the information we collect for the following purposes.

  • To respond to your enquiries and communicate with you about your project or request.
  • To provide, operate, maintain, and improve the Site.
  • To understand how the Site is used, through aggregated analytics.
  • To send you information you have asked for or that relates to a project we are discussing with you.
  • To keep the Site secure and to detect and prevent fraud or misuse.
  • To comply with our legal obligations.

We do not use your information for automated decision making or profiling.

Legal basis for processing (UK and EU GDPR)

We rely on the following legal bases to process your personal data.

  • Consent. For analytics cookies and for any marketing communications, we rely on your consent, which you can withdraw at any time.
  • Legitimate interests. For responding to your enquiries, securing the Site, and basic server logging, we rely on our legitimate interest in operating and protecting our business, balanced against your rights.
  • Performance of a contract. Where we are providing services to you or taking steps at your request before entering into a contract, we process the data needed to do so.
  • Legal obligation. Where we are required to keep or disclose data to comply with the law.

Cookies

Our Site uses cookies and similar technologies. Strictly necessary cookies are required for the Site to function and do not require consent. Analytics cookies, such as those used by Google Analytics, are only placed where you have given consent through our cookie banner.

You can manage or disable cookies through your browser settings at any time. Disabling some cookies may affect how the Site works. For general information about cookies, see https://en.wikipedia.org/wiki/HTTP_cookie.

How long we keep your data

We keep personal data only for as long as necessary for the purposes set out in this policy. Enquiry and project correspondence is generally kept for up to [24 months] after our last contact, unless a longer period is needed to meet a legal or contractual obligation. Aggregated analytics data is retained according to the settings of our analytics provider. When data is no longer needed, we delete or anonymise it.

International data transfers

We are based in the United Kingdom and serve clients worldwide. Some of the service providers we use, such as Google Analytics, may process data outside the UK or the European Economic Area, including in the United States. Where data is transferred outside the UK or EEA, we rely on safeguards recognised under UK and EU data protection law, such as the UK International Data Transfer Agreement or Standard Contractual Clauses, to ensure your data remains protected.

Your data protection rights (UK and EU GDPR)

If you are located in the UK or the EEA, you have the following rights over your personal data.

  • The right to be informed about how your data is used. The right of access to the personal data we hold about you. The right to rectification of inaccurate or incomplete data. The right to erasure of your data in certain circumstances. The right to restrict processing in certain circumstances. The right to object to processing carried out on the basis of legitimate interests or for marketing. The right to data portability, allowing you to obtain and reuse your data. The right to withdraw consent at any time, where processing is based on consent.
  • To exercise any of these rights, contact us at info@wtc-games.com. We will respond within one month. Exercising the right of access is free of charge, except where a request is manifestly unfounded or excessive.
  • If you believe we have not handled your data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk, or with your local data protection authority if you are in the EEA. We would, however, appreciate the chance to address your concerns first.

Your rights under the CCPA and CPRA (California residents)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the following rights.

  • The right to know what categories and specific pieces of personal information we have collected about you. The right to request deletion of your personal information. The right to correct inaccurate personal information. The right to opt out of the sale or sharing of your personal information. The right not to be discriminated against for exercising your rights.
  • We do not sell or share your personal information as those terms are defined under California law. To exercise any of these rights, contact us at info@wtc-games.com. We will respond within the timeframe required by law.

Children's privacy

Our Site and services are intended for businesses and professional clients and are not directed to children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us at info@wtc-games.com and we will delete it promptly.

Third party links

Our Site may contain links to other websites that we do not operate. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any website you visit.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Significant changes will be made clear on the Site.

Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us: Email: info@wtc-games.com Discord: WholeTechCreative#6628